Court-based online dispute resolution (ODR) encompasses a vast and ever-growing array of technologies and processes that are used to resolve disputes in the legal system. ODR programs have been implemented widely in commercial environments to resolve disputes (e.g., on e-commerce website eBay), but since 2015, court-based ODR programs in the United States have expanded from a handful of exploratory pilots to countless programs in small and large courts alike.
![ODR](https://s3.amazonaws.com/static.nicic.gov/info.nicic.gov/files/styles/large/s3/media/images/court-based_online_dispute_resolution_odr.jpg?VersionId=6FoZoMZJy7CL3ZyV3XUXcYaBx7YAg4pv&itok=yqZqagNu)