Overall, scheme managers and custody visitors were well trained and were continuing to learn from training sessions provided by the Independent Custody Visiting Association (ICVA) and Police and Crime Commissioners (PCCs). However, there were still gaps in the ability of both scheme managers and custody visitors to identify and challenge direct and indirect discrimination.
![DEIA barriers](https://s3.amazonaws.com/static.nicic.gov/info.nicic.gov/files/styles/large/s3/media/images/barriers_deia.jpg?VersionId=b1dyyvb43w_xhKZ5AQuHMgJn3nbIqfc4&itok=v1hph9rJ)