Videos
In order to view Videos on this website it is best to use an HTML5 compliant Browser. If your Browser is not HTML5 compliant and you just want an easy way to view these videos, click here to download Google's Portable Chrome Browser that you can run without installing it to your computer. Just download and click run, then after it is running and you are looking at the browser, copy this url and paste it in your Chrome browser address bar.
(Note for Internet Explorer users: The videos will not display if "compatibility mode" is enabled)
To get the videos in a different format, please contact our Help Desk at https://nicic.gov/nic-helpdesk or 800.877.1461.
File Types
As you browse to and click on titles, your web browser will ask you to either download the files or have them open up in a new window. If the files do not open for you, check to ensure you have the correct program installed to open the file. Here is a list of the file types used and how to open them:
Adobe PDF (*.PDF)
This is a very common file format that allows you to view and print electronic documents. Most of the documents you will find on this tool are in this format. The latest version of the Adobe Reader application is always a free download.
HTML/Websites (links to Internet-only sites)
Links with this icon will take you to websites. For these to work, you will need to be connected to the Internet when you click on them.
Video Files (.MP4)
In most cases, video files have been embedded into a player that will allow you to watch videos without having to download the files. However, you may choose to download the videos separate from this program and view them in another player or convert them to a different format.
ZIP Files (compressed folders)
These files are a container for multiple files. Your computer will most likely allow you to open them and browse their contents automatically, but you will probably be asked to save the files on your computer and then open them separately.
MS Office Files
Many of the documents you may find in this resource kit are in MS Office (Word, Excel, PowerPoint) format. While you will have the best results opening these files using MS Office, there are free alternatives.